DHL Service Point in Sydney, NSW, Australia


DHL Service Point in Sydney, NSW, Australia

DHL has locations all over Australia.

DHL Service Point in Sydney, NSW, Australia Address | Phone number | Email | Location | Opening hours

Address: 3 Keith Smith Ave, Mascot, NSW 2020

Phone: 13 14 06, 02 9311 5000

Working hours: Mon – Fri 7:00am to 7:00pm
Sat – 8:00am to 4:00pm

DHL official website: www.dhl.com.au

DHL Express website: https://www.logistics.dhl/au-en/home/all-products-and-solutions/logistics-solutions-and-special-expertise.html

Track your Courier / Shipping in DHL: https://www.logistics.dhl/au-en/home/tracking/tracking-express.html

For any DHL complaints / feedback, please contact

DHL support centre/ DHL customer service Australia

Phone: Customer Service Number 1800 772 809
Opening hours: Monday – Friday 8 am – 6 pm, Saturday closed, Sunday closed

DHL eCommerce

DHL eCommerce office in Australia phone number1800 688 280

Opening hours: Monday – Friday 9:00 – 17:00

DHL Business Customer Service number

For any assistance on DHL Business, contact Customer Service number: 1800 688 280

Opening Hours: Monday – Friday 9 am – 5 pm, Saturday closed, Sunday closed

DHL Products and Services

  • Parcel, Document & International Mail Shipping
  • Freight Shipping
  • Solutions & Special Expertise

DHL Express Services

DHL delivery options are

  • International delivery
  • Domestic delivery
  • Optional Services
  • Customs Services

DHL supply chain contact

DHL Express contact address, phone number:

DHL Head Office address
Sydney Airport Centre
Level 5, 15-17 Bourke Road
Mascot
NSW 2020

DHL General Shipping enquiries

DHL Customer Service Hotline for Pickup or Delivery Request, Check Shipment Status or Proof of Delivery

Hours: Mon- Fri 6:00am-10:00pm AEST
Weekend/PH: 8:00am-4:00pm AEST

Phone: 13 14 06 (local call center), +617 3837 7705 (overseas)

DHL Billing and Invoicing enquiries

Hours: 0900-1700 AEST, 0900-1800 AEDT, 0800-1900 AEDT (Duty collection)

Phone: 1300 301 307, 1300 921 066 (Duty Collection)

Email: sydquerydsk@dhl.com

DHL Technical Support for Online Shipping Tools

Technical Support for MyDHL: Ship Online, Proview, Import Express, EmailShip, EasyShip and Integration Solutions

Business Hours: 8:30 – 19:00 (AEST), Monday to Friday, Sat, Sun, P\H: Closed

Phone: 1800 226 349

Email: onlineshipping.au@dhl.com

Optional Services Fee – Extend Your Shipping Choices

DHL offers a wide range of Optional Services – from non-standard deliveries and billing options to climate neutral shipping. In this way, we give you the flexibility to choose the service that best fits your needs when using our express delivery services worldwide.

Optional Services for international shipments.

Optional Service DHL Charge Additional Charge
Shipment Insurance By shipment value AUD 25.00 or 2.5% of stated shipment value if higher
Extended Liability Per shipment AUD 6.00
GOGREEN Climate Neutral By shipment weight AUD 0.12 per kg
Saturday Pickup Per shipment Per item AUD 50.00
Saturday Delivery Per shipment Per item AUD 50.00
Hold for Collection For 7 calendar days No charge
Duties and Taxes Paid Per shipment AUD 30.00
Change of Billing Per invoice AUD 15.00

Jobs | Carrers at DHL Australia: https://www.logistics.dhl/au-en/home/careers.html

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 340,000 employees, we provide solutions for an almost infinite number of logistics needs.

DHL is part of the world’s leading postal and logistics company Deutsche Post DHL Group, and encompasses the business units DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain.

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